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CA Sandesh Mundra

Consult Us For Construction

Now clap for the Indirect Tax Ombudsman

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Creation of seven posts of Indirect Tax Ombudsman

The Union Cabinet today approved creation of seven posts of Indirect Tax Ombudsman to be located at Delhi, Mumbai, Chennai, Calcutta, Bangalore, Ahmedabad and Lucknow in the HAG + scale of Rs.75,500-80,000/- and the supporting staff. The Indirect Tax Ombudsman Guidelines, 2011 has also been approved.

The Indirect Tax Ombudsman shall have powers to receive complaints from tax payers on indirect tax matters and consider such complaints and facilitate their satisfaction or settlement by agreement through conciliation and mediation between the Customs, Central Excise and Service Tax department and the aggrieved parties or by passing an 'Award’ in accordance with the Guidelines. 

It is expected that this will result in making the grievance redressal mechanism in the Customs, Central Excise and the Service Taxes offices under the CBEC more effective and transparent. 

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RCJ/SH/LV
(Release ID :71400)


Further, it may be noted that Shri. Hrishikesh Sharan, Chief  Commissioner, Central Excise (Retd.) has been appointed by the President of India as Indirect Tax Ombudsman at Mumbai to hear grievances on Central Excise, Customs and Service Tax issues from the general public. The Press note in this regard is attached, for members information.

Citizens can file the complaint or representation in writing or through email regarding the issues/problems faced by them directly to the ombudsman through the email at This email address is being protected from spambots. You need JavaScript enabled to view it. . The office of the ombudsman is situated at Utpad Shulk Bhavan, Plot No- C-24, Sector-E,Bandra Kurla Complex, Bandra -East, Mumbai 400 051, Phone No- 022-26572822.


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CA Sandesh Mundra, Consultant – Management Audit and Indirect Taxation - Chartered Accountant, Diploma in Information System Audit, Diploma in Insurance & Risk Management , Certificate from ICAI on International Financial Reporting Standards. Actively associated with clients in the industrial construction sector since last 9 years.He possesses special skills in structuring the indirect tax component of the works contracts and as management auditor, has visited several construction sites in various states like Orissa, Rajasthan, Gujarat, Maharasthra, Madhya Pradesh etc. During the course of said visits he has been to very large industrial complexes, refineries, power plants etc

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